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Delivery Information

Please select your Prefecture to know the Delivery Fee, Delivery Date and Delivery Company

Shipping Provider

Shipping Provider

Fresh(Cool) Item Dry Item Frozen item
¥2,999 ¥5,999 ¥3,999

There is no free delivery to Okinawa Prefecture
*Service of Fresh and Frozen delivery may not be available in some Remote Island

Shipping Provider

If the Purchase amount is less than "Minimum Purchase Amount for Free Delivery"

Fresh(Cool) Item Dry Item Frozen item
--- --- ---

Shipping Provider

Fresh(Cool) Item Dry Item Frozen item
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*Orders placed before 9am will be shipped the same day. (Excluding Sundays and holidays) *You can also check the shipping date on the product page.

Shipping Provider

Fresh(Cool) Item Dry Item Frozen item
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Inquiries about Package

1. The tracking number is notified by email at around 10:00 p.m. on the ship date
2. Sagawa Express Package Inquiry Service Click Here
3. Inquiries for Sagawa Express
Tel : 050-3032-9151 (in English) (8:00-19:00)

We are Providing Free Delivery all over Japan (except Okinawa).

Minimum Purchase Amount for Free Delivery is

Fresh (Cool) Item Dry Item Frozen Item

¥ 2,999

¥ 5,999

¥ 3,999

 
NOTE: 1. There is no Free Delivery to Okinawa.。
2. We are delivering only Dry Items to Okinawa and remote islands.
3. We are not delivering Fresh (Cool) and Frozen Items to Okinawa and remote islands.

If the Purchase amount is less than “Minimum Purchase Amount for Free Delivery” as mentioned above, then the Delivery Fee is applicable as mentioned below.

Prefecture

Fresh (Cool) Item

Dry Item

Frozen Item

Aichi, Akita, Aomori, Chiba, Fukui, Fukushima, Gifu, Gunma, Hyogo, Ibaraki, Ishikawa, Iwate, Kanagawa, Kyoto, Mie, Miyagi, Nagano, Nara, Niigata, Osaka, Saitama, Shiga, Shizuoka, Tochigi, Tokyo, Toyama, Wakayama, Yamagata, Yamanashi

¥880

¥880

¥880

Ehime, Fukuoka, Hiroshima, Hokkaido, Kagawa, Kagoshima, Kochi, Kumamoto, Miyazaki, Nagasaki, Oita, Okayama, Saga, Shimane, Tokushima, Tottori, Yamaguchi 

¥1,210

¥1,210

¥1,210

Okinawa

Delivery Unavailable

¥1,760

Delivery Unavailable

*Orders paid by 9am will be shipped the same day. (Excluding Sundays and public holidays).
Generally, it takes 1 to 3 days to deliver the order after Shipping.
Please check the Shipping date on the Product Page.。
Required Delivery Time after Shipping is as mentioned below

Prefecture

Fresh (Cool) Item

Dry Item

Frozen Item

Aichi, Chiba, Fukui, Fukushima, Gifu, Gunma, Hyogo, Ibaraki, Ishikawa, Kanagawa, Kyoto, Mie, Miyagi, Nagano, Nara, Niigata, Osaka, Saitama, Shiga, Shizuoka, Tochigi, Tokyo, Toyama, Wakayama, Yamagata, Yamanashi

Next Day of Shipping Date

Next Day of Shipping Date

Next Day of Shipping Date

Akita, Aomori, Ehime, Fukuoka, Hiroshima, Hokkaido, Iwate, Kagawa, Kagoshima, Kochi, Kumamoto, Miyazaki, Nagasaki, Oita, Okayama, Saga, Shimane, Tokushima, Tottori, Yamaguchi

On second Day after Shipping Date

On second Day after Shipping Date

On second Day after Shipping Date

Okinawa

Delivery Unavailable

On second or third day after Shipping Date

Delivery Unavailable

 
Note: Delivery may be affected at times, due to bad weather or increased seasonal orders.

There are 5 Time Slots that you can choose at Cart page while placing the Order https://shop.ambikajapan.com/en/cart  

Morning
12:00 ~ 14:00
14:00 ~ 16:00
16:00 ~ 18:00
18:00 ~ 21:00

We are delivering by Sagawa Express and JP Post as mentioned below

Area

Fresh (Cool) Item

Dry Item

Frozen Item

All Over Japan
(except Okinawa)  

Sagawa Express

Sagawa Express

Sagawa Express

Okinawa

Delivery Unavailable

JP Post

Delivery Unavailable


Tracking Number will be sent by email around 22:00 on the Shipping Date.
(We cannot inform JP Post Tracking Number for Okinawa area)

After Receiving Tracking Number, track your package as mentioned below
Sagawa Express :http://k2k.sagawa-exp.co.jp/p/sagawa/web/okurijosearcheng.jsp 

Sagawa Express
If Sagawa Express attempted a delivery of your order and you were not available, then Sagawa Express will leave a Delivery Notice in your postbox. Get that Delivery Notice and use the below link for the Re-delivery of your order.
https://www.e-service.sagawa-exp.co.jp/o/wtx/spastart.jsp?wi=2d948614-87dd-4499-b9b9-dc5b06ab8c9c

You will need Tracking Number to inquire about Delivery
(Tracking Number will be sent by email around 22:00 on the Shipping Date)

Sagawa Express
050-3032-9151 (in English) (8:00-19:00)

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