Notice of Apology and Product Recall

Recall Announcement – Parle Biscuits

28/02/2025

Thank you for purchasing Parle biscuits’ products.
We recently became aware of the fact that the following item contains TBHQ.

TBHQ is used worldwide, including India, Europe, and other countries as an antioxidant for fats and oils, but in Japan, it is an undesignated additive, so we will recall the concerned items.

Applicable Products

(The notation is in the order of product name and expiry date.)

🔹 Parle Hide & Seek American Style Cookie Butter 91.74g – 2025.07, 2025.03, 2025.02
🔹 Parle Hide & Seek American Style Cookie Cashew Butter 91.74g – 2025.07, 2025.06, 2025.03, 2025.02
🔹 Parle Cream Bourbon 75g – 2025.07, 2025.06
🔹 Parle Gluco Biscuits 79.9g – 2025.07, 2025.06, 2025.03, 2025.02
🔹 Parle Hide & Seek 82.5g – 2025.07, 2025.06, 2025.03, 2025.02
🔹 Parle Hide & Seek Fab Vanilla 112g – 2025.07, 2025.03, 2025.02
🔹 Parle Hide & Seek Fab Orange 112g – 2025.07, 2025.03, 2025.02
🔹 Parle Hide & Seek Bourbon 70g – 2025.07, 2025.03, 2025.02
🔹 Parle Hide & Seek Fab Strawberry 112g – 2025.07, 2025.06, 2025.03, 2025.02

Return Process

If you have any of the above products, please return them to the address below, with your name and address clearly written on it, and send them back by cash on delivery.

📍 Address to send the recall item:
Ambika Corporation
3F Ambika House
3-19-2 Kuramae, Taito-ku, Tokyo 111-0051
*If you have any other questions, please reply to the email we sent you.

We will send QUO card equivalent to the price of the product* to you. (A QUO card is a gift voucher that can be used at convenience stores, etc.)
(Please allow approximately 3-4 weeks for shipping after we receive your return)

We sincerely apologize for any inconvenience this may have caused and highly appreciate your understanding and cooperation.