◆Important Notice◆Regarding Package Delays Due to Increased Volume

◆Important Notice◆Regarding Package Delays Due to Increased Volume

Dec 01, 2025

Due to a significant increase in parcel volume over the New Year holidays and weather conditions, we are experiencing delivery delays.

Please see below for details
・ Sagawa Express website
NHK News

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*After placing your order, you can check your original schedule in "My Account"*.
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Thank you for using the Ambika Online Shop.

At our online shop,
Orders placed before 3pm will be shipped in 1 business day.
Orders placed after 3pm will be shipped in 2 business days
.
(Excluding Sundays and public holidays as they are closed.)

After shipping, the product will be delivered within 1 to 3 days depending on the region.

*Please note that orders placed after 3pm on Friday will be shipped on Monday or later.
*Orders placed around public holidays will have irregular shipping dates. Please check before ordering.

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*Please check delivery dates around holidays.

[January]
Jan.12th (Mon/Public holiday)*No shipping
● Orders placed between 3:00 PM on Fri,Jan.9th and 2:59 PM on Mon,Jan.12th (holiday) 
➡Shipping on Tue, Jan.13th.

[February] 
Feb.11th (Wed/Public holiday)*No shipping
● Orders placed between 3:00 PM on Mon,Feb.9th and 2:59 PM on Wed,Feb.11th (holiday) 
➡Shipping on Tue,Feb.12th.

Feb.23th (Mon/Public holiday)*No shipping
● Orders placed between 3:00 PM on Fri,Feb.20th and 2:59 PM on Mon,Feb.23rd (holiday)
➡Shipping on Tue,Feb.24th.

*Once shipped, it will take another 1-3 days for delivery (depending on your location).

*Delivery may be delayed due to bad weather.
*If the number of items shipped in a day at the warehouse is exceeded, the shipment may be changed to the next day or later. Please note.
*Customer support is also closed on holidays.
*Ambika Shops (Kuramae, Nishikasai, Sunny Mall, Shin-Okubo) are separate stores from the online shop, so please do not contact them.
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*You can check the earliest possible shipping date by selecting the "destination prefecture" in the cart.

◆Number of days until delivery after shipment◆
Tokyo, Ibaraki, Yamanashi, Osaka, Kyoto, Aichi, etc. → Delivery after about 1 day after shipment
Hokkaido, Aomori, Okayama, Kochi, Fukuoka, etc. → Delivery after about 2 days after shipment
Okinawa → Delivery after about 3 days after shipment
For other prefectures, please check here ➡ About shipping

*We will inform you of the Sagawa Express "waybill number" by email around 10pm on the day of shipment, so please arrange the date and time of receipt yourself. (*Excluding deliveries to Okinawa Prefecture)

Sagawa Express Delivery Inquiry
Tel: 050-3032-9151 (In English) 《8:00 ~ 18:00》
➡Sagawa Express online tracking

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