Inquiry about ordering in Ambika Online Shop
This inquiry form is exclusively for customers of the Ambika Online Shop. If you purchased from our physical stores or other retailers, please contact that specific store directly.
To ensure a smooth response, please copy and paste the information below into the Message Column and fill it out completely.
- Order number
- Order date
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Product name as listed on our online store
※We may not be able to assist you if the product cannot be identified.
Please check here our Cancellation and Returns Policy before contacting us.
Before contacting us, please refer to our Frequently Asked Questions (FAQ)
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- You can check your shipping and delivery dates in your order history on your account page.
- Products are delivered by different trucks according to their required temperature zone. If you choose Cash on Delivery (COD), payment will be collected upon delivery of the room-temperature products.
- Cancellations or changes cannot be made after an order has been completed.