Contact us

You can contact us regarding Ambika Online Shop through the information below.
Ambika Online Shop currently does not accept inquiries by phone. To ensure fair and accurate responses and records, we only handle inquiries through the inquiry form or chat.  
 


⚠️Please Read Before Contacting Us

  • Before contacting us, please refer to our Frequently Asked Questions (FAQ)
    • You can check your shipping and delivery dates in your order history on your account page.
    • Products are delivered by different trucks according to their required temperature zone. If you choose Cash on Delivery (COD), payment will be collected upon delivery of the room-temperature products.
    • Cancellations or changes cannot be made after an order has been completed.
  • When inquiring about an order, please be sure to include your Order Number and Name.
  • Our support hours are:
    Monday to Friday, 10:00 AM – 5:00 PM
    (excluding weekends, public holidays, summer holidays, and year-end holidays).
  • We are currently experiencing a high volume of inquiries, and responses may be delayed.
  • Depending on the content of your inquiry, we may not be able to respond.
  • Our Cancellation and Returns Policy is available here.

📞Contact us by phone


  • For inquiries to Ambika Online Shop Team, please use contact form or chat. We kindly ask that you do not call other departments.

  • For existing wholesale and corporate clients, please reach out to your sales representative directly.