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2023 Golden Week shipping information

Thank you for using Ambika Online Shop.
The shipping schedule for Golden Week is as follows.

● [2023 GW shipping schedule]
We will operate and ship according to the Japanese calendar.
* Orders made by 9:00 AM  will be shipped on the same day. (Excluding weekends and holidays)
* Fresh items are not available from April 28th to May 8th.

Order received

Shipping date
(Delivery takes 1-3 days after the shipping date)

April 28 (Fri) 9:01 - May 1 (Mon) 9:00 May 1 (Mon)
May 1 (Mon) 9:01 - May 2 (Tue) 9:00 May 2 (Tue)
May 2 (Tue)  9:01 - May 6 (Sat) 9:00 May 6 (Sat)
May 6 (Sat)   9:01 - May 8 (Mon) 9:00 May 8 (Mon)
May 8 (Mon) 9:01 - May 9 (Thu) 9:00 May 9 (Thu)

※ You can check the shipping schedule in the cart. Please confirm the shipping date before settling the payment.
※ After shipment, it takes 1 - 3 days for delivery depending on the areas. (You can check from here)
※ The shipment schedule is subject to change due to stock shortage, breakage etc.

● Any changes of order details and/or payment method are unalterable after placing order.

● Around the time of Golden Week, we receive many orders.
 When the number of orders is beyond the maximum number of shipment from warehouse, the shipment schedule might be changed to the next shipping day.  Then, the delivery schedule is to be changed/delayed accordingly.

● Request for the arrangement of scheduled delivery cannot be accepted around the time of Golden Week. The parcel will be shipped/delivered at the earliest arrangement along with the GW shipping schedule.

● After shipment, Notification of Tracking number will be sent.
 Please contact Sagawa Express for Delivery status update and Redelivery request by yourselves.
  Sagawa Express : 050-3032-9151 (In English) (8:00 ~ 19:00)

● When you enter the shipping and billing address, please check if there is any information missing (area number, room number).
 When the parcel is returned or transported to another address due to wrong information, the actual expense will be billed to customer.

● Support and Contact
Support desk and Chat operation are closed during the following period.
From April 29th (Sat), 2023 to May 7th (Sun),2023
We will reply to emails and inquiries received during this period after May 8th.

Thank you for your kind understanding and cooperation.

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